Frequently Asked
What is a Virtual Assistant?
A VA is a Professional Assistant that provides administrative or specialized services remotely, using the power of the internet, telephone or fax to assist you with your business.
VA's can assist virtually any business or association, no matter what size or location without stepping foot into your office.
Why use a VA?
It makes sense to outsource your work to a VA. Think about it... Sick and Annual leave accruals, workers compensation, superannuation contributions, temp agency fees, providing work stations and pricey equipment.The list just goes on.
There are literally no ongoing costs involved with using a VA. You only PAY FOR THE HOURS WORKED. Plus, a big bonus to using a VA is that in most circumstances, we are willing to work outside of regular business hours.
With the technology on offer today, you don't need an assistant in your office. We'll work from our office while you may also be in your office, interstate, or on the other side of the world and we can still help you to keep your business running as you'd like.
So, whether you run a business and don't need full-time assistance, can't afford a permanent staff member, don't have the office space required to house an assistant, just need someone to look after your books or update your website on occasion or just require someone to type your letters, Rest Assured Virtual Assistants are here for you.
DON'T HIRE A TEMP! Read on to see why we are adamant that a temp is not the solution to making your work life less hectic.
Why not use a Temp?
Here's some food for thought... After you've spent time and money training your temp about your business, can the agency you hire from guarantee that you will get the same person the next time you need a temp? Do all temps get to know your business and show enthusiasm in hope of being asked back the next day, week or month? Have you ever taken the time to find out or work out just how much of your money is going to the agency that you've hired your temp from? What about your temp... is he/she fully occupied for the amount of time they were hired and that you are paying for?
Rest Assured, Virtual Assistants are always there for you. We want to work for you tomorrow, next week or next month. We'd love to learn about your business. We know that it is important to understand your business in order for us to provide a high standard of work to you and your clients. We ONLY CHARGE FOR THE TIME IT TAKES TO PRODUCE YOUR WORK!
How can I be sure of privacy and confidentiality?
Unlike a traditional assistant, our success here at Rest Assured Virtual Assistants depends on your success and satisfaction. As a contractor, the continuity of our business depends a great deal on our clients. Using a VA from Rest Assured Virtual Assistants will most likely be one of the best assistants or business partners (as we refer to ourselves) you're likely to work with.
Any VA at Rest Assured Virtual Assistants will be more than happy to sign a confidentiality agreement if you so require.
Who can use a VA?
Paperwork can often tie you down and prevent you from living the balanced lifestyle you deserve. Any individual, business or organisation looking to leverage their workload can and should use a VA!